Managed Services

Managed Services

Global Softlabs, provides a highly flexible and reliable IT monitoring and management solution for mission-critical systems to ensure your business is operating smoothly. we are working in HIPAA and PCI environments today.

Our approach to Managed Services is anchored in the belief that in order for our services to be effective we need to partner tightly with our client’s IT team. This tight partnership will include providing solution to augment existing gaps within that team. We will work as one team, addressing problems together and working them to resolution together.


We Provide

Client explicit programming can be costly and difficult to oversee, regardless of whether accessible inside your spending limit. Or then again perhaps the arrangement you need is essentially inaccessible. That is the place Global SoftLabs comes in, from uniquely constructed plans, to arrangements explicit to your individual endeavor we have devoted our time at Excella to work effectively, where and when you need it most.

  • Collaboration/Unified Voice Solution
  • Data Center Infrastructure
  • Cloud Solution
  • Network/Mobility
  • Security
  • Application Support

Services included in our Managed Services Offering

  • Reactive/ AdHoc Support
  • Device Health Monitoring
  • Vendor/Service Provider Management
  • Data Trend Reporting
  • Quarterly Business Review
  • Work-flow Management
  • Moves/Adds/Changes/Deletes
  • Incident Management
  • Change Management
  • Problem Management
  • Configuration Management
  • Self-Healing